Please read these Terms & Conditions carefully before using the cylbet platform. By accessing or using any part of the cylbet website, you agree to be bound by these terms in full.
Last Updated: 1 June 2026These highlights do not replace the full terms below — please read all sections carefully
You must be at least 21 years of age to register and use the cylbet platform. By creating an account, you confirm you meet this requirement. cylbet enforces KYC verification and will suspend any account found to be held by a minor.
Each player may hold only one cylbet account. Duplicate accounts are strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances held therein, including bonus funds.
All promotional bonuses offered by cylbet are subject to wagering requirements as stated in the specific promotion terms. Bonus funds and winnings derived from bonus funds cannot be withdrawn until the applicable wagering requirement is met.
cylbet processes MYR withdrawals to verified accounts only. All accounts must complete KYC document verification before their first withdrawal. cylbet reserves the right to request additional documentation at any time as part of anti-money laundering compliance.
Fraudulent activity, collusion, use of automated betting software, exploitation of software errors, and any form of cheating are strictly prohibited on cylbet. cylbet reserves the right to void bets, suspend accounts, and report violations to relevant authorities.
cylbet may update these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address on file. Continued use of the cylbet platform after any change constitutes acceptance of the revised terms.
In these Terms & Conditions, the following definitions apply:
2.1 By accessing the cylbet platform, creating an account, making a deposit, or placing a bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with cylbet's Privacy Policy and any game-specific or promotion-specific rules that may apply.
2.2 If you do not agree to any part of these Terms & Conditions, you must cease using the cylbet platform immediately.
2.3 These Terms & Conditions constitute the entire agreement between you and cylbet with respect to your use of the platform and supersede all prior understandings, representations, or agreements, whether oral or written.
3.1 Age Requirement. The cylbet platform is strictly available to persons who are 21 years of age or older. By registering an account, you represent and warrant that you meet this minimum age requirement. cylbet will verify age as part of its KYC process and will immediately suspend any account found to be held by an underage individual, with all associated funds being forfeited or returned as required by applicable law.
3.2 Jurisdictional Compliance. It is your sole responsibility to ensure that online gambling is lawful in your jurisdiction before using the cylbet platform. cylbet makes no representation as to the legality of its services in any specific jurisdiction. Players accessing the platform from jurisdictions where online gambling is prohibited do so at their own risk.
3.3 Accurate Registration Information. You agree to provide truthful, accurate, and current information when creating your cylbet account. Providing false information — including a false name, date of birth, or contact details — constitutes a material breach of these terms and will result in immediate account suspension and forfeiture of any balance.
3.4 One Account Per Player. Each player is permitted to hold only one cylbet account. If cylbet identifies that a player holds multiple accounts, cylbet reserves the right to close all such accounts and void any associated bets, bonuses, and balances, with or without notice.
3.5 Account Verification. cylbet reserves the right to request KYC documentation at any time, including at the point of registration, prior to processing any withdrawal, or at any point during an ongoing account review. Failure to provide satisfactory documentation within a reasonable period may result in account restriction or closure.
4.1 You are solely responsible for maintaining the confidentiality of your cylbet login credentials, including your username and password. cylbet will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
4.2 You must notify cylbet's customer support immediately upon becoming aware of any unauthorised access to your account or any suspected security breach. cylbet may, at its discretion, temporarily suspend your account pending investigation.
4.3 You agree not to share your cylbet account credentials with any third party. Account transfers or sales are strictly prohibited. cylbet may close any account it reasonably believes has been accessed by or transferred to a third party.
4.4 cylbet recommends that all players enable two-factor authentication (2FA) on their accounts. While enabling 2FA is optional, cylbet will not accept liability for losses resulting from accounts where 2FA was available but not enabled.
5.1 Supported Payment Methods. cylbet accepts deposits and processes withdrawals in Malaysian Ringgit (MYR) via Touch 'n Go eWallet, Boost eWallet, GrabPay, DuitNow Transfer, FPX (all major Malaysian banks including Maybank and CIMB), and USDT TRC20. Available payment methods may vary and are subject to change.
5.2 Minimum and Maximum Transactions. Minimum deposit and withdrawal amounts are as specified on the cylbet payments page and are subject to change. cylbet does not charge processing fees on standard MYR deposits and withdrawals, though your payment provider may impose its own fees.
5.3 Withdrawal Conditions. Withdrawals will only be processed to payment methods that match the name and identity of the registered account holder. cylbet will not process withdrawals to third-party accounts under any circumstances. All withdrawal requests are subject to completion of KYC verification.
5.4 Anti-Money Laundering. cylbet operates in compliance with applicable international anti-money laundering (AML) standards. cylbet may delay, suspend, or refuse any withdrawal where there are reasonable grounds to suspect the funds are connected to fraud, money laundering, or other illegal activity, and may report such suspicions to relevant authorities without notifying the player.
5.5 Dormant Accounts. An account that has had no login activity for a period of twelve (12) consecutive months will be classified as dormant. cylbet reserves the right to apply an administrative fee to dormant accounts in accordance with applicable regulations. Players will be notified before any dormancy fee is applied.
6.1 All bonuses, free bets, cashback offers, and promotions offered by cylbet are subject to these Terms & Conditions and any specific terms published alongside the relevant promotion.
6.2 Bonus funds must be wagered in accordance with the applicable wagering requirement before any withdrawal can be made from the associated balance. Where a player attempts to withdraw before completing the wagering requirement, cylbet reserves the right to deduct the bonus funds and any winnings derived solely from bonus funds before processing the withdrawal.
6.3 cylbet reserves the right to withdraw or amend any bonus or promotion at any time and without prior notice. Bonuses will not be awarded to players who have self-excluded or are subject to an active account restriction.
6.4 Abuse of bonus offers, including but not limited to creating multiple accounts to claim duplicate bonuses, using automated betting strategies to exploit bonus terms, or any form of bonus arbitrage, will result in the cancellation of the bonus, reversal of associated winnings, and may result in permanent account closure.
7.1 All bets placed on the cylbet platform are subject to the specific game or sport rules published within the relevant game or sportsbook section. In the event of a conflict between general terms and game-specific rules, the game-specific rules shall prevail.
7.2 cylbet reserves the right to void any bet placed in error, including bets placed on events with incorrect odds due to a manifest error, bets placed after the outcome of an event is known ("late bets"), or bets placed on markets that should not have been available.
7.3 The settlement of live casino game outcomes — including baccarat, roulette, blackjack, and Sic Bo — is determined by the physical result captured by the live studio's equipment. In the event of a technical disconnect during a live game, the outcome shall be determined by the relevant game provider's records.
7.4 cylbet processes sportsbook bet settlements based on official results from the relevant governing body. For events where no official result is declared, cylbet may apply standard industry settlement rules as published in the sportsbook rules section.
The following conduct is strictly prohibited on the cylbet platform:
Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of all funds, and may be referred to the relevant law enforcement authorities.
9.1 All content on the cylbet platform — including but not limited to software, game code, design elements, text, graphics, logos, and audio-visual material — is the property of cylbet or its content licensors and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the cylbet platform for personal, non-commercial purposes. You may not reproduce, distribute, modify, display, or create derivative works from any cylbet content without prior written consent.
10.1 To the maximum extent permitted by applicable law, cylbet shall not be liable for any loss of profits, loss of data, or any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the cylbet platform.
10.2 cylbet does not warrant that the platform will be available at all times, free of errors, or secure from cyberattacks. cylbet shall not be liable for losses caused by technical failures, internet disruptions, or circumstances beyond cylbet's reasonable control.
10.3 cylbet's maximum aggregate liability to any player for any claim arising under these terms shall not exceed the total deposits made by that player to cylbet in the thirty (30) days preceding the event giving rise to the claim.
11.1 cylbet may suspend or permanently close your account at any time if you breach these Terms & Conditions, engage in prohibited conduct, fail to complete KYC verification, or if required to do so by applicable law or regulatory direction.
11.2 You may close your cylbet account at any time by contacting customer support. Upon closure of your account (other than for cause), any verified real-money balance above the minimum withdrawal threshold will be returned to you via your registered payment method within a reasonable timeframe.
11.3 In cases where an account is closed due to a breach of these terms, cylbet reserves the right to withhold balances pending investigation and, where appropriate, to forfeit such balances in accordance with applicable law.
12.1 cylbet is committed to promoting responsible gambling across all products and player segments. Gambling is intended as a form of entertainment, and cylbet strongly encourages all players to set personal limits before they begin playing.
12.2 cylbet provides the following responsible gaming tools, accessible directly from the account dashboard at any time:
12.3 Access to the cylbet platform is strictly restricted to persons aged 21 and above. cylbet employs age verification procedures as part of its KYC process and will take immediate action upon identifying any underage account holder.
12.4 If you believe you or someone you know may have a gambling problem, cylbet encourages you to seek assistance from recognised support organisations and to use cylbet's self-exclusion tools without delay.
13.1 These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to cylbet's licensing jurisdiction. Nothing in this clause shall prevent cylbet from seeking injunctive or other equitable relief in any court of competent jurisdiction.
13.2 In the event of a dispute between you and cylbet, you agree to first contact cylbet's customer support team to seek an informal resolution. cylbet will use reasonable efforts to resolve all player disputes within fourteen (14) business days of receiving formal notification.
13.3 If an informal resolution cannot be reached, disputes may be escalated to the dispute resolution mechanism provided by cylbet's licensing authority. Players are not obligated to arbitrate and retain all rights available to them under applicable law.
14.1 Severability. If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining terms, which shall continue in full force and effect.
14.2 No Waiver. cylbet's failure to enforce any right or provision under these Terms & Conditions shall not constitute a waiver of that right or provision.
14.3 Amendments. cylbet reserves the right to amend these Terms & Conditions at any time. The most current version will always be published at cylbet.win/terms-conditions. Material changes will be communicated to registered players by email with reasonable notice. Your continued use of the platform following any amendment constitutes your acceptance of the revised terms.
14.4 Language. These Terms & Conditions are published in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.
14.5 Contact. For questions regarding these Terms & Conditions, please contact the cylbet support team via the live chat facility available on the platform, or by email at [email protected].
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